Privacy Policy
Last updated: October 10, 2024
At OneHive Billing Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes names, addresses, email addresses, phone numbers, and any other information you provide when engaging with our services.
Protected Health Information (PHI): We may collect PHI as part of our revenue cycle management services, which may include medical records, billing information, and other health-related data.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and access times.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To deliver our revenue cycle management services, including billing, coding, claims processing, and patient communications.
To Communicate: To respond to your inquiries, provide updates, and send marketing communications, if you have opted to receive them.
To Improve Our Services: To analyze data and improve our offerings, enhance user experience, and tailor our services to better meet your needs.
To Ensure Compliance: To comply with applicable laws, regulations, and industry standards, including HIPAA.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you, under strict confidentiality agreements.
Legal Compliance: We may disclose your information when required by law or to protect our rights or the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have certain rights regarding your personal information, including:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions as required by law.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in those communications.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our website or through other communication methods. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
OneHive Billing Solutions
220/3 Kamarajar street, Siruseri, Chennai 600 103
frank@onehivebs.com
+91 9344339155